help & support
how to get help
We now provide help and support for all services at https://warpsupport.co.uk.
Head over there now and create a ticket!
how to check the web hosting status
We regularly update our status page, at https://status.warphost.net, so please visit that first before creating a support ticket.
out of hours
We also provide “out of hours” online support for critical web hosting issues. Support is provided according to the service level of your account and/or hosting packages. A telephone number to speak directly with an engineer, for critical hosting support only, can be provided if required.
“Working hours” are defined in our terms of business, here.
If you are not a customer, you can get in touch via the following methods: